Terms & Conditions

Our full event policies can be found here: https://awesome-con.com/info/policies/

BADGE POLICY

All badge, merchandise, and ticket sales are final, with no refunds or cancellations. All orders are subject to a 6% service fee and 6% DC sales tax added at checkout. Service fees are a percentage of your total order. Upgrades are available only on an as-available basis. Separate tickets may need to be purchased for certain events.

Please note that all guests are subject to cancellation or schedule changes due to professional commitments. Up-to-date schedule changes will be posted on the website, official mobile app, and social media channels during the event, should any arise.

A badge does not guarantee access to an autograph, photo op, panel session, or guest meet and greet. No refunds will be issued if autographs or panels are at capacity or if a guest changes their schedule or cancels.

Awesome Con may involve participation in movement-based activities and events, including but not limited to Lightsaber training, “sword” fighting, yoga, stretching, dancing, and more. By purchasing a badge, you agree to our Movement Waiver and understand that there is a chance of injury. By purchasing a badge, you, as the person completing the order or purchase, assume full responsibility for all participants who may participate in movement-based activities and events.

Awesome Con attendees and participants grant their permission to be photographed or recorded by Awesome Con team members, affiliates, sponsors, partners, and exhibitors. By entering, you inherently grant Awesome Con, its partners, and exhibitors permission to use such images or footage for archival or promotional purposes without compensation or acknowledgment.

The QR code is not a valid entry product. Lost badges cannot be replaced or refunded.

HARASSMENT

Awesome Con is committed to fostering an atmosphere where attendees can count on a safe, inclusive, and rewarding experience, and harassment is the opposite of the community we want to create. Any conduct designed to harass, provoke, or intimidate isn’t allowed and can lead to your removal from Awesome Con. If you feel harassed or see harassment, please report it to a member of our security team. Harassment of any kind is unwelcome at Awesome Con.

SCALPERS

Don’t try to scalp tickets. Any and all scalpers we identify will have their orders canceled and tickets voided.

REFUNDS

All badge, ticket, and merch sales are final, and Awesome Con offers no refunds or cancellations.